I fully agree. I have same experience.
When I burned 80m coils (probably due to high SWR, 100w output), I sent
an e-mail to ICE asking the price etc of parts. They immediately sent me
a set of coils for free of charge.
Unbelievable support.
On Thu, 17 Jun 2004 08:47:55 -0400
n4gi@tampabay.rr.com wrote:
>
>
> ----- Original Message -----
> From: Michael Tope <W4EF@dellroy.com>
>
> > BTW, the guy I spoke with at ICE told me that ICE management
> > "hates" the ICE419. He didn't say why, but perhaps they aren't
> > making much money on them (its pretty cheap compared to some
> > of the other bandpass filters out there). Anyway, I won't be
> > surprised if the 419 gets discontinued.
>
> I'd guess it's due to the unbelievable support they provide for them. I
> toasted the 10M section in one of mine (high SWR on 10 and 200W exciter)...
> They offered to send me the parts FOR FREE or I could send it back to be
> fixed FOR FREE. They even paid the return shipping!!! Outstanding.
>
> My 200W rig is gone, no more problems.
>
> 73,
> Blake N4GI
>
>
>
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73
de Jun
OE1ZKC JH4RHF KH2S 4U1VIC(op)
*One of ZL9CI gang who made another history*
e-mail: jh4rhf@arrl.net (ham radio)
jun@vienna.at
http://www.qsl.net/jh4rhf
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