I'll agree the documentation isn't there. In the past we've relied on some
of the OEMs we have to do the documentation for our product and as time has
past we haven't kept up as well as we should. I wouldn't turn down any help
in doing documents and have seen some very good ones passed around this
list, but we are going to contract out updating help files and manuals and
will make every effort to get something that is helpful.
Doug Harman
KarlNet, Inc.
525 Metro Place North
Suite 100
Dublin, OH 43017
614 822-5275 x 123
614 822-0024 fax
> -----Original Message-----
> From: karlnet-admin@WISPNotes.com [mailto:karlnet-admin@WISPNotes.com]On
> Behalf Of Terry Bomersbach
> Sent: Sunday, June 09, 2002 5:18 AM
> To: karlnet@WISPNotes.com; isp-wireless@isp-wireless.com
> Subject: [Karlnet] Karlnet Needs Better Documentation
>
>
> Okay, I'm going to hop onto the bandwagon. Karlnet needs to stop all R&D
> right now and completely forget about creating all those new features.
>
> They need to devote all of their energy into documenting everything their
> product can do for us. I'm so tired of trying to figure it out on my own
> and I'm too damned lazy and cheap to wait for Lucent to come out with docs
> on these features or purchase the product from Lucent.
>
> Okay, that said, doesn't that sound absolutely rediculous? They have a
> really good product that works well. They have a staff that's working to
> improve this product and to try and address legitimate problems with this
> product. Gripes about documentation are pretty lame IMO when the product
> does everything that it does and can be had for 1/3 of the cost of the
> Lucent equivilent.
>
> I've personally done things with the TurboCell/Lucent COR that none of the
> documentation ever even dreamed of thinking about. Yes, the product does
> have limitations and restrictions but that's the issues that need to be
> brought up with Karlnet and not the dang documentation.
>
> Here's a thought. Charles and Scott, wanna get together and release a
> "Karlnet for Dummies" book? It could generate some secondary revenue.
>
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