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Re: [Karlnet] 4.27 - ethernet port problem

To: <karlnet@WISPNotes.com>
Subject: Re: [Karlnet] 4.27 - ethernet port problem
From: "Norm Young" <npyoung@applegatebroadband.net>
Reply-to: karlnet@WISPNotes.com
Date: Thu, 7 Nov 2002 16:39:04 -0800
List-post: <mailto:karlnet@WISPNotes.com>
Chris, we have the same configuration as you describe, AP-1000 running
v4.02.  Power cycle, it runs fine.  Never really have had a problem, other
than it doesn't report signal strength from the PRISM 2.5 radios properly.

Norm

----- Original Message -----
From: "Chris Conn" <cconn@abacom.com>
To: <karlnet@WISPNotes.com>
Sent: Wednesday, November 06, 2002 8:44 AM
Subject: Re: [Karlnet] 4.27 - ethernet port problem


> Charles Chia Sheng Wu wrote:
> >>Karlnet that they never agreed existed is solved on the ethernet port of
> >>the AP-1000 as well.
> >
> >
> > Chris, can you expand on this? We've also had a *mysterious* ethernet
> > problem that we were never able to figure out - but it didn't seem to
affect
> > anything
> >
> > Just curious to see if it's the same thing
>
> Well, the only *mysterious* part about ours was that Karlnet told us
> only we as well as another Hyperlink customer had observed this problem
> on the AP1000.  We were willing to ship one to karlnet for "study" since
>   we had 3 units (out of 3 that we bravely upgraded to 4.02) doing this,
> but they refused.  We even ordered a NEW AP1000, new key and new
> config/binfile from Hyperlink, and when we upgraded it (since even
> though we told Hyperlink to upgrade it before they shipped, it came to
> us with Lucent AP software) it behaved the same.  We sent that one back
> in an RMA since everyone was telling us this problem did not exist.
>
> The problem is as follows.
>
> 1) base station AP1000 running 3.88
> 2) upgrade to 4.02
> 3) everything works fine
> 4) reboot via software, save config via software, as many times as you
want
> 5) still working fine
>
> 6) unplug the power cord of the AP1000 (for 5 seconds or 5 minutes)
> 7) power up the AP1000
> 8) look at the ethernet light and now notice you are having tons of
> "carrier sense" errors.  Now the ethernet light blinks orange more than
> green
> 9) get complaints of poor throughput by customers
> 10) downgrade to 3.88
> 11) works fine again using 3.88
>
> So, you can upgrade to 4.02 as long as you don't POWER OFF the unit.
> You can reboot it a hundred times if you want, but don't pull the plug.
>
> That is the scope of it.
>
> Chris
>
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