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Re: [TenTec] New Firmware

To: "'Discussion of Ten-Tec Equipment'" <tentec@contesting.com>
Subject: Re: [TenTec] New Firmware
From: "Jim M." <jmiller1706@cfl.rr.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sun, 1 Mar 2009 22:41:22 -0500
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
I think this was advertised as "beta" software.  Some common definitions of
"beta" release are here:
http://www.google.com/search?hl=en&client=firefox-a&rls=org.mozilla:en-US:of
ficial&hs=WYe&defl=en&q=define:beta+software&ei=7FOrScaNIsWx-QaTnN28Ag&sa=X&
oi=glossary_definition&ct=title

'Beta' is a nickname for software which has passed the alpha testing stage
of development and has been released to users for software testing before
its official release. Beta testing allows the software to undergo usability
testing with users who provide feedback, so that any malfunctions these
users find in the software can be reported to the developers and fixed. Beta
software can be unstable and could cause crashes or data loss.

A 'beta version' is the first version released outside the organization or
community that develops the software, for the purpose of evaluation or
real-world black/grey-box testing. The process of delivering a beta version
to the users is called beta release. Beta level software generally includes
all features, but may also include known issues and bugs of a less serious
variety.

Are we then not beta testers?  

-----Original Message-----
From: tentec-bounces@contesting.com [mailto:tentec-bounces@contesting.com]
On Behalf Of kc9cdt@aol.com
Sent: Sunday, March 01, 2009 10:29 PM
To: tentec@contesting.com
Subject: Re: [TenTec] New Firmware

Wayne,
Yes, I do understand about the revenue issue...I also understand that these
days with Internet...word travels fast and any bad news hurts SALES!

I anyone here does not believe that this firmware issues thing has not cost
sales to TT dream on. I know 2 Hams personally that have bailed out because
of it. 2 isn't a lot...but it's only the ones I know.

I still have mine, I guess I still beleive in them. And it's made in the
USA!

Also, Maybe it's just me...if something is not finished let's get it DONE!

When I want to operate sure and simple...I just turn on the Collins or the
Drake. They work very nicely. Actually I have done a lot of A/B tests with
OII and my Sherwood R4C....the OII has lots more flexibilty and is really
cool....but the R4Ccan usually hear anything the OII can (remember it has
full front end roofing filters and was the leader until Orions came along!)
The Drake twins will be here when I'm not. My wife can sell them or put them
in the dumpster...I won't care then.

73,
Lee










-----Original Message-----
From: Wayne Whitman <wwhitman@fastmail.fm>
To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Sent: Sun, 1 Mar 2009 10:16 pm
Subject: Re: [TenTec] New Firmware



I hear you Lee.  Yes, I am still a loyal TT customer (4 TT rigs so far)
and if they come out with something new, I may just pop for it.
I do really love their rigs and my Orion II is an amazing transceiver. 
I also have an Omni VII which is a great rig.
Having worked for small engineering companies myself, I understand their
problems.  Unfortunately, updating old firmware does not increase your
cashflow or profitability.

I'm just trying to point out the difference in customer support between
companies after all the B*******g going on here about delayed firmware
releases.

73,
Wayne
K4ELO

On Sun, 01 Mar 2009 22:03 -0500, kc9cdt@aol.com wrote:
> Wayne,
> I can see your points. While I do like the OII very much....I am not sure
> what's going on down at TT.
> Getting OII (and O) finished (for the most part) is certainly not a
> priority there.
> I beleive they are in geneal good people and do a good job of HW tech
> support, but as to the firmware I think they are either not fully
> qualified to do it..or just don't spend the time needed.
> 
> The list of issues in this release is rediculous. Yes, it has some good
> features and the RF AGC is back finally (why did they change it anyways)
> so I like the changes for the most part so far. But these common failures
> should have been sorted? long time ago. 
> A for effort, but comming up short. 
> 
> I like TT and I'm supporting TT (USA!) but I cannt believe Jack B. is
> happy with this???
> 73,
> Lee, KC9CDT
> 
> 
> 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Wayne Whitman <wwhitman@fastmail.fm>
> To: TenTec List <tentec@contesting.com>
> Sent: Sun, 1 Mar 2009 8:35 pm
> Subject: [TenTec] New Firmware
> 
> 
> 
> After reading about all of the problems, I think that I'll just sit this
> one out.  I'm not a waterfall user anyway.
> 
> Now I know why I bought a Flex 5000A.  Bugs are fixed within hours, or a
> day or two at the most in my experience.  Company president, tech
> support, and chief software developer regularly monitor and contribute
> to the refle
ctor.  I have had the Flex for 4 months and the Orion II for
> over a year.  Under all circumstances I have tried, the Flex equals or
> outperforms the Orion II.  It's just a lot more flexible (no pun
> intended) when it comes to operation, plus the filtering is nothing
> short of amazing, and I can get a digital program, a logging program,
> and a dx spotting program all working on CAT at once.  Being able to
> accurately 'see' the pileup on dx and the stations responding on what
> frequency is amazing.  Just point and click to go the last responder's
> frequency.
> There is absolutely no comparison to the Orion II display.  Plus the
> majority of the code is open source so you can even pick from different
> versions, or contribute yourself, or make your own.
> 
> Don't think I'm bashing TT here.  I have been a loyal TT customer,
> purchasing three new transceivers in the last three years.
> I'm just a convert to what is for me a better rig with much better
> support.
> 
> Orion II may just be up for sale soon.  I'm thinking about it.
> 
> 73,
> Wayne
> K4ELO
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> _______________________________________________
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-- 
  Wayne Whitman
  Cell:270-282-3550
  wwhitman@fastmail.fm

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