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[TenTec] Let us have HOPE and SUPPORT

To: tentec@contesting.com
Subject: [TenTec] Let us have HOPE and SUPPORT
From: John King via TenTec <tentec@contesting.com>
Reply-to: John King <k5pgw@yahoo.com>, Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 27 Jan 2015 12:53:08 -0800
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
I have five Ten Tec transceivers and have been a true blue believer and 
supporter of Ten Tec since my first 544 station with remote VFO and power 
supply speaker, purchased new in 1977. Just a word about what used to be: In 
the mid 1980s lightning struck my home and took out  my 544 and SB220. I 
explained to my wife, K5MOL, that the 544 was history because it was solid 
state and probably fried beyond recovery. She said "Well just buy another rig". 
The next day I shipped the 544 to Ten Tec for the "repair" or sad OBITUARY that 
"it was damaged unto death" and must be laid to rest. About two days later, I 
learned of a Collins KWM 380 for ONLY $2,200,  which I promptly bought from an 
estate. Two days after purchasing the KWM 380, I received the typical "Ten Tec 
post card" advising that my beloved 544 was repaired and that upon receipt of 
slightly over $30.00  including parts, labor and shipping, they would ship it 
back to me.

I revealed the thrilling "good news" to K5MOL and her response was at least I 
had misled her to get a new transceiver. Well the marriage survived and after 
54 years continues to survive. I ended up with two KWM 380 transceivers and 
then Rockwell announced that it was disposing of all parts for Collins Amateur 
gear and no longer offering any support for Collins Amateur gear. Well, there I 
am with about $5000.00 worth of Rockwell Collins gear with no support from 
Rockwell whatsoever!!  Well I promptly sold them because parts and service was 
no longer available from Rockwell. I then bought my OMNI VI which I still use 
daily and dearly LOVE!!!

I would like to buy an Eagle (which my brother K5QDA bought, on my 
recommendation just before the acquisition of Ten Tec by Alpha), but I am 
afraid of an early demise of available replacement parts and thus service by 
Ten Tec.. I have been told by engineer types that the Eagle receiver will out 
perform most transceivers from the Far East costing two to three times that of 
the Eagle. I am sure that you can understand my concern after my 
Rockwell/Collins experience. I have three Icom HF transceivers, but my 
confidence that affordable parts and service will be available is weak. The 
Icoms are used mobile in my Coach and for backup. In conclusion, I really am in 
a limbo as to future radios. Elecraft maybe? Please accept my apologies for the 
long email, but maybe you can identify with it. 73, John, K5PGW
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