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[TenTec] Orion heartache

To: <tentec@contesting.com>
Subject: [TenTec] Orion heartache
From: tranda@cox.net (Tim Randa)
Date: Thu Apr 10 20:12:00 2003
Telling it like it is = 30 day trial period = shoot the messenger

de K?FL


----- Original Message -----
From: "Ten-Tec Inc. Amateur Radio Sales" <sales@tentec.com>
To: <tentec@contesting.com>
Sent: Thursday, April 10, 2003 8:52 AM
Subject: Re: [TenTec] Orion heartache


> At 04:59 PM 4/9/03 -0400, you wrote:
>
> >   Although I stand behind my Orion statements, I never posted them, nor
> > were they intended for public disclosure.
> >
> >   There have been eleven Orion firmware updates since v1.328 of March
> > 28th. There are literally hundreds of software bugs in the control
program.
> >   73, Alan    K2WS
>
> Good morning:
>
> I am sorry, but that statement is patently false.  There are not 'hundreds
> of bugs'
> in anything that we build.   I read the long post here on the reflector,
> and it's
> obvious that you didn't agree with our user-interface design philosophy
for
> the Orion.
> There is not a whole lot that can be done to overcome that - and that's
why
> we have a 30 day trial period and don't require an advance deposit for
> anything that Ten-Tec builds.
>
> We could just as easily make *fewer* revisions to the Orion firmware and
> not release the revision history - that doesn't strike me as being in sync
with
> our philosophy of 'telling it like it is' (for lack of a better term).
>
> There have been some comments about "Gee - you better not say anything
> bad on the reflector about Ten-Tec's products, or else...." - I think any
> long-time reader of this forum will have seen everything from blind praise
> to outright hostility over the entire spectrum of what we do.  The beauty
> of contesting.com is that it's archived for handy reference later.
>
> 73
> Scott Robbins, W4PA
>
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