Re: [TenTec] Information

["J.T. Turner" <jtturner@mac.com>]

Ten Tec has a great reputation for service and for good reason - they  
respond honestly to customer needs. Don't change a thing!
John ND0N

JTT iPhone

On 29 May 2008, at 14:12, Ten-Tec Amateur Radio Sales  
<sales@tentec.com> wrote:
> > yqj: Referring to Elecraft here as being smart, they
> > will state in public that your idea has value - "it's
> > on the list", whether or not it's an actual priority.
> I'm not sure I understand how that would have benefited Ten-Tec if  
> we had done the same thing.  You're saying that
> acknowledging a request publicly and then not acting on it because  
> it's not a priority is smart customer service?
> When we've done that in the past vis a vis the Orion and other  
> radios we've later regretted it.
> 73
> Scott Robbins
> W4PA
>
>
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