Re: [TenTec] Troubleshooting Power amps in general

["Jim Brown K9YC" <k9yc@audiosystemsgroup.com>]

On Tue, 23 Mar 2010 03:49:03 -0400, Richards wrote:

>I do not mean to sound critical of anyone or anything
>in this regard...  just curious as to what position TT
>Service might take.

When their long time 425 specialist (John, last name unknown) was still 
there, he would give great troubleshooting advice -- IF you could get 
through to him. On several occasions, he pointed me in the direction of 
fixes, even sent me boards, to keep my amp off his bench. The opposite 
was true of the service manager, Paul Clinton, who I repeatedly have 
found not very useful, condescending, quick to tell you to send it in 
for repair, and VERY good at writing expensive invoices for service. 

73,

Jim K9YC