Duane, your experience mirrors mine. I vastly prefer USPS and will only
use UPS as a last resort.
73, Barry N1EU
On Sat, Aug 2, 2014 at 12:19 AM, Duane Calvin <ac5aa1@gmail.com> wrote:
> Jim,
> You're correct - the shipper is the one responsible for placing
> claims for shipment problems. A year or two back, there was a l-o-n-g
> running discussion of the various shippers on the Unofficial Martin Guitar
> Forum because, as you can imagine, trusting a high-dollar fragile
> instrument
> to a shipper is often a mistake. Bottom line, at that time, was that UPS
> was denying a lot of claims, and then, despite what level of insurance you
> had paid for, they were claiming that $400 was the max they would cover for
> a shipped item. Many of the folks then moved to USPS which (at the time -
> don't know about now) had a much better record for both delivering without
> incident, and for paying claims if there were problems. As I said, this
> data is a year or two old now, but I have used USPS or FedEx with good
> results since then on all occasions. The only time I veered was in
> shipping
> my Orion a month or two back, when I paid way too much to have a UPS Store
> pack and ship it for me for the exact reason you mentioned.
>
> 73, Duane
>
> Duane Calvin, AC5AA
> Austin, Texas
> www.ac5aa.com
>
>
>
>
> -----Original Message-----
> From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of Jim
> Lowman
> Sent: Friday, August 01, 2014 5:42 PM
> To: tentec@contesting.com
> Subject: Re: [TenTec] Why is Eagle #2 on order?
>
> I may be mistaken, but it's my understanding that only the shipper can
> file a claim with UPS.
> In this case, Ten-Tec.
>
> On the few occasions when I sell some of my ham equipment, I have it
> packed and shipped at the UPS Store in town.
> If there is a problem, first of all, UPS can't claim that it wasn't
> packed correctly.
> And, I was told that if there is a problem, as the shipper, they will
> act as my agent.
> It costs a bit more than USPS, but it's a matter of peace of mind.
>
> If anyone else has heard otherwise, it would be good information to share.
>
> 73 de Jim - AD6CW
>
> On 8/1/2014 6:11 AM, Jim Allen wrote:
> > Chances are substantial, although far from certain, that UPS driver put
> it
> > on the wrong door. If it happened to be the door of an honest person,
> that
> > person will be getting in touch with the recipient or UPS to return the
> > package.
> >
> > I've probably had half a dozen packages dropped on our doorstep in
> Coronado
> > over the years that were for somebody else, down the street or even in
> > another part of town.
> >
> > Good luck!
> >
> > 73 de W6OGC Jim Allen
> >
> >
>
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