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[TowerTalk] Cushcraft baluns / lousy customer service

To: <towertalk@contesting.com>
Subject: [TowerTalk] Cushcraft baluns / lousy customer service
From: n7tr@rnodx.org (Rich Hallman N7TR)
Date: Sat, 07 Nov 1998 17:26:00 -0800


 Save yourself alot of time and problems and get ahold of Glenn, K6NA!!  He 
sells Baluns that REALLY work and the polarity is marked on EACH ONE.  I have 
them all on my antennas here and NEVER have had a problem....

  Sorry, I just dont trust the COILED COAX idea, plus its a WHOLE lot of extra 
weight and windload on the end of a 402CD antenna.

  See Ya!    Rich  N7TR

Sorry I dont have Glenn's Email with me right now....Maybe someone else does....

        
   ******************************************************
    Richard Hallman  N7TR            N7TR@RNODX.ORG
    11870 Heartpine St
    Reno NV  89506                   EX: KI3V, HL9RH
    702 677-1106                         A92FN, N3AMK
  ******************************************************


> -----Original Message-----
> From: owner-towertalk@contesting.com
> [mailto:owner-towertalk@contesting.com]On Behalf Of AA4NC@aol.com
> Sent: Saturday, November 07, 1998 9:20 AM
> To: towertalk@contesting.com
> Subject: [TowerTalk] Cushcraft baluns / lousy customer service
> 
> 
> 
> Following the advice received here on TT, I called Cushcraft 
> to order one of
> their MNXM baluns to use on my 402CD that I am stacking with 
> a new XM240 so
> that the phasing and matching would be identical. I was told 
> in no uncertain
> terms that they would NOT sell me a balun for the 402CD under any
> circumstances. I explained exactly what I was doing, and was 
> told that they do
> not sell parts for "other uses" even if it's their OWN 
> *&^%$&* antenna! You
> would have thought that the balun was some proprietary 
> invention of theirs to
> be sold to the enemy!!
> I am really POed at the attitude of Cushcraft on this. I 
> can't think of
> another amateur manufacturer that does not sell parts (for 
> whatever purpose)
> to hams. 
> It makes me want to scrap all of the CC antennas I have here 
> (6 currently),
> but I'm frankly tired of doing antenna work right now...
> 
> Any ideas on which way to go here? I wonder if I caught 
> someone there having a
> bad day, and if talking to someone else at Cushcraft would help? 
> 
> Assuming that I can't get one of their baluns, what balun 
> that IS available
> most resembles the MNXM? KA1CLX tells me that he has opened 
> one up and it is
> built using 3 stacked toroids of unknown type with 3 
> alternating turns of
> RG400. Sounds fairly simple. I'm sure someone else is 
> building a similar balun
> that may actually consider selling to me!
> 
> Tnx / 73,
> 
> Will
> 
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> 


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