On Thu, 13 May 2004 20:19:02 -0400, Bill Coleman wrote:
>Actually, ISO 900x just means you've managed to write a process, and
>convince an auditor that you follow it.
>
>It doesn't tell you anything about whether the process is any good or
>not....
_________________________________________________________
My previous employer went through ISO900x certification and I can verify
Bill is right on.
IMO, a much better process would be to conduct scientific audits of
customer satisfaction, but then all the ISO people would be out of a
(lucrative) job. The whole thing is a sham.
--
Bill, W6WRT
QSLs via LoTW
_______________________________________________
See: http://www.mscomputer.com for "Self Supporting Towers", "Wireless Weather
Stations", and lot's more. Call Toll Free, 1-800-333-9041 with any questions
and ask for Sherman, W2FLA.
_______________________________________________
TowerTalk mailing list
TowerTalk@contesting.com
http://lists.contesting.com/mailman/listinfo/towertalk
|