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[TowerTalk] MFJ Customer Service

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Subject: [TowerTalk] MFJ Customer Service
From: "Gene Smar" <ersmar@verizon.net>
Date: Mon, 30 May 2011 10:41:09 -0400
List-post: <towertalk@contesting.com">mailto:towertalk@contesting.com>
TT:

     Allow me to relate a positive experience I recently had in dealing with 
MFJ customer service.  Last week I received a 15A switcher PS from MFJ, their 
model 4115.  I bought it for EmComm use with my FT-857 mobile rig.  

     Bottom line is that I spoke with Bob at MFJ tech support and he gave me a 
few suggestions on how to prevent the 4115 from shutting down in the presence 
of even weak 6M mobile TX sigs.  Essentially, I moved my mobile antenna to a 
mag mount farther away from the 4115 and all is well.  The troubling config 
won't occur in a real EmComm scenario.  Bob suggested I could return the 4115 
to MFJ for replacement if moving the mobile antenna didn't help.

     I appreciated Bob's help and easy access.  I waited only a few minutes on 
hold until he came on line with me.


73 de
Gene Smar  AD3F
P.S.  I like the MFJ4115 switcher for its low weight and quiet operation.

     
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