Myles you are quite correct. My apologies for directing my reply at you.
73
Brendan Ei6IZ
On Wed, 2011-09-07 at 19:29 -0400, myles landstein wrote:
> I believe this comment was addressed "TO" me incorrectly, as my comments
> made no reference to ARRL or any organization or person(s).
>
> Perhaps his comments below were more for the original poster
>
>
> On Sep 7, 2011, at 4:22 PM, Brendan Minish wrote:
>
> > It Seems to me that It's not appropriate to have a go at the ARRL's EMC
> > volunteers like this in a public forum where they will have no
> > opportunity to tell their side of this case. If there's an issue with
> > how you feel they have handled something then take it up with the
> > ARRL.
> >
> > We also have no insight into the advice they gave you and if it was
> > carefully followed.
> >
> > As an EMC volunteer for the IRTS most cases I have dealt with to date
> > have been entirely resolvable to everyone's satisfaction by coaching the
> > Victim in how to diagnose and locate the noise source by email and
> > telephone along with follow-up on how to effectively mitigate the
> > problem.
> >
> > On the occasions when I have made home visits to further assist, many of
> > these could have been entirely avoided had the complainant actually
> > taken the time to carefully follow all the advice given. I do try to
> > explain WHY each step is necessary.
> >
> > Things that spring to mind.
> >
> > Shack PC generating the noise, missed in the Shut off the power to the
> > house test because it's on a UPS and "it didn't used to be noisy so why
> > bother" Didn't bother to mention it on the phone or in email as 'sure'
> > that the problem is next door. That one cost me a 1/2 day and around €40
> > of fuel.
> >
> > Various things diagnosed as power line noise when they weren't, Again
> > the real issue here is assuming the outcome will be 'X' so skipping
> > important parts of the diagnosis process you are being asked to follow.
> > This gets much more serous once significant utility company time has
> > been wasted 'resolving' an issue not of their making, this kind of thing
> > does not help the relationship between the utility company and
> > amateurs.
> >
> >
> > --
> > 73
> > Brendan EI6IZ
> >
>
--
73
Brendan EI6IZ
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