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Re: [RFI] Update: Tesla's Response to Solar Panel RFI

To: 'Tony' <dxdx@optonline.net>, Rfi List <rfi@contesting.com>
Subject: Re: [RFI] Update: Tesla's Response to Solar Panel RFI
From: "EDWARDS, EDDIE J via RFI" <rfi@contesting.com>
Reply-to: "EDWARDS, EDDIE J" <eedwards@oppd.com>
Date: Mon, 16 Dec 2019 21:59:35 +0000
List-post: <mailto:rfi@contesting.com>
She didn't understand because didn't talk to the right folks at the FCC.  She 
spoke to their lawyers not enforcement. 

She needs to understand the neighbor may have a right to operate the solar 
equipment, but he and his supplier and installers do not have an FCC license 
allowing them to transmit RF signals on any radio frequency.  So they either 
must fix the RF transmitter problem or the FCC will have them shut down the RF 
transmitter on the solar system and be forced to give the neighbor his money 
back.  Operating an RF transmitter without an FCC license is illegal under 
federal regulations and can lead to monetary fines and jail time.  They may 
understand that.  

73, de ed -K0iL

-----Original Message-----
From: RFI <rfi-bounces@contesting.com> On Behalf Of Tony
Sent: Monday, December 16, 2019 3:20 PM
To: Rfi List <rfi@contesting.com>
Subject: [RFI] Update: Tesla's Response to Solar Panel RFI

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I received the following updates from Tesla's Ms. Holmen regarding the RFI 
being caused by their solar panel installation. The good news is that she will 
be meeting with SolarEdge on Wednesday. The bad is that she continues to 
deflect and place the blame elsewhere.

See below.

Tony -K2MO


Ms. Holmen:

    With the information supplied to me by you and your neighbor
    it has been determined this is purely a civil dispute between
    neighbors. Tesla and SolarEdge have done their due diligence
    to assist in your interference concern.

I recommend that you speak with an FCC agent regarding this matter. It has 
nothing to do with a dispute - it's a matter of federal regulations. 

I've attached a letter that was sent to SolarEdge headquarters in February of 
2017. The document explains the issue of radio frequency interference caused by 
solar panel installations and the FCC's role in such matters.


Hi Mr. Bombardiere,

Thank you for your email. I did speak with the FCC on Thursday of last week. 
They did advise that a homeowner has the right to install solar on their home 
regardless of potential interference. I advised the agent on the line about the 
amateur license being help by the neighbor, and they again informed me that the 
homeowner wishing to have solar is still allowed to install it on their home. 
Jonathan was the name of the agent I spoke to.

I do have a meeting with SolarEdge scheduled on Wednesday, December 18,
2019 to discuss the troubleshooting options and what was installed on your 
neighbors home.

Both SolarEdge and Tesla did their due diligence on this matter attempting to 
fix this issue. I can inform you of the information I receive in this meeting 
if you would like me to.

The only options I have at this time are removing the solar system and 
cancelling your neighbors agreement or reducing his system size. Both of these 
options will come at a cost.


Ms. Holmen:

Thank you for taking the time to investigate further. With all due respect to 
the FCC agent, he should have informed you about the FCC regulations that 
pertain to electronic devices that cause RF interference.

If this same Tesla installation was causing interference with Fire or Police 
communications, the FCC would shut the system down immediately until the 
problem was fixed.

While the customer has every right to have solar panels, I'm sure you 
understand that licensed FCC operators like myself have rights as well.

I want to thank you again for all you've done and continue to do to resolve 
this issue. I'm confident that SolarEdge can come up with a solution.

 > I can inform you of the information I receive in this meeting if you would 
 > like me to.

  Please do.


Hi Mr. Bombardiere,

Thank you for your email. I did inform the FCC hotline specialist about 
interference and about a neighbor with an amateur license.

When it comes to commercial areas, the city has regulations that Tesla would 
comply with. Your neighbor and you live in a residential area, therefore 
residential solar is allowed to be installed.

Fire stations, police stations and airports all have specific regulations and 
are not in the heart of residential areas. Should these be within a specific 
area, a city or township would block permitting and inspections for these 
situations. I hope that I am explaining this information clearly.

Please let me know if you have further questions. I will keep you informed 
regarding the conversation I have with SolarEdge.

Best Regards,

*Ashley Holmen  | Specialist, Executive Resolutions*

6611 Las Vegas Blvd S., Suite 200 , Las Vegas, NV 89119

p. (650) 546-8110 | aholmen@tesla.com <mailto:aholmen@tesla.com>

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