I don't think TT is charging for a 'phone call. That's just some sort of
strange entry in the
initial invoice to get things going. Check with them to be sure! I went
through a recent return
for service and had the same thing. Turned out to be no problem.
73,
-Lee-
On 13 Jun 2015 at 8:35, denton sprague wrote:
>
> well called TT service again yesterday am...day before had filled out
> the return authorization form as per the RKR website but did not get
> anything back via email...
>
> So the TT tech stated that RKR was having problems with the
> website....and he sent me an email with the return number....and then also
> had the following..
>
> Item Quantity Description Rate Amount
> TLH Service 1 Technician Labor Hours 110.00 110.00
> Contact you w/ shipping costs. 1 0.00 0.00
> Subtotal 110.00
> Tax 10.73
> Total $120.73
>
> Is TT now charging for a brief telephone consultation? I have called
> TT through the years and never had to pay a tech for phone
> consultation..
>
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