Norman,
So you say you got a bunch of elements that you believe are not correct.
(whether it's 6, 10 or 20 doesn't matter) and you paid some ~$700 for this
antenna, correct?
Whether I (or anyone) even believes your measurements are accurate doesn't
matter. YOU believe you got all (or most, or some) of the wrong parts.
(whether it's a design flaw, a diagram typo(s) or poor QC is not really the
issue.
You are convinced the elements are mostly (or partially) wrong. Fair
enough.
I believe one poster noticed when he went over your picture and measurements
and compared them to the diagram more elements lined up than (perhaps) you
first saw. I would also say "fair enough".
When you called M2 on the phone and calmly said you got some/all/most of the
wrong elements, they said (I'm paraphrasing on your behalf) "tough sh!t" ?
(really?!?!?! it was that cut and dry? Really?)
Did you try to work out something with them?
Something doesn't add up. It's a small market. Companies want repeat
business and glowing reviews. This smacks of quite the opposite.
Most responsible companies would've either had you immediately box up and
send it back for a replacement
or possibly, if you knew exactly which elements were incorrect/wrong, sent
you the replacements. Some companies would've just refunded your money I
guess.
Nobody wants bad PR like you've generated here. Not even a fairly
well-to-do company like M2.
Is there more to your story that you are perhaps not sharing?
Like, what exactly was said during this phone call? I have to think
something might be missing.
I don't know you, nor would I presume to know what transpired during this
call, but it's a gut feeling the whole story is just not being presented as
it transpired.
Or , you know what.maybe they WANT to go out of business>!>? (but I don't
most companies would want that) (hi)
Look, I hope you get it resolved. I get you are upset and I can appreciate
that you may not get the outcome you were hoping for, but seems this thread
has revealed much about the 432 antenna but not all.
73 de Mike VE9AA
Mike, Coreen & Corey
Keswick Ridge, NB
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