[Amps] Int'l Radio Service Division

[Will Matney]

Hal,

I went by and read their website from your link. Why would they be accepting phone calls for only a couple of hours, for one day if they're as big as they claim to be? One would think that any repair business would have the phone available at least 8 hours per day. 

The UPS should have never done that either, and they are guilty of doing it here. They once dropped off a bunch of national business phone directories, that I hadn't really ordered to start with, at my shop after we had closed one evening (I took them for one year, but they said they sent them again). The driver left them on the stoop at the back entrance, he said. I got there the next day and never seen anything. Well, I get a bill from this company saying I owed for such and such directories, and they were delivered by UPS. I told them, no they wasn't, and they filed a claim. I didn't have them, and that was the first I'd heard about them. The UPS had to reimburse the sender, and the UPS driver tried to make me feel bad over it when it wasn't my fault but his for leaving them for whoever to pick up. Heck, it could have been some kids playing there as they generally did after the shop closed. The mail will do it here too if it's not set up to be signed for. I think you can file a claim with UPS over this though and be reimbursed as the driver ought to know better.

Best,

Will


*********** REPLY SEPARATOR  ***********

On 2/24/06 at 7:44 PM HAROLD B MANDEL wrote:

>Does anyone know if the Int'l Radio Service Division is still in
>business?
>
>I shipped my TS-450S/AT down to them in Fort Pierce, FL on
>2/13/06.  772 - 489 - 6302; intlradio at juno.com
>www.qth.com/irsd/repair.html 
>
>I tried to call, but their answering machine then said,
>"We will accept incoming telephone calls next on
>  February Sixteenth, from two P.M. until four P.M."
>
>Needless to say, February Sixteenth came and
>went at about the speed of a neutrino going through
>a plate of whipped cream.  (Unfortunately, all these
>business details keep getting in the way of my
>personal day....)
>
>After then, no answering machine response at all.
>
>U.P.S. says they left my radio box on their front
>porch without a signature on the Fifteenth.
>
>No e-mail responses, no voice-mail telling
>me to call back in 2013, faxes go unanswered.
>
>Tell me, dear Ampers, do you think this is a lost
>cause?  Do I need to call Benny The Torch from
>'Jersey, who happens to be wintering in Boca and ask
>him for a drop-by?
>
>If anyone knows Mark, or knows "Yea or Nay,"
>please give me a hint.
>
>Oh, I'll have Benny stop by the DIN plug
>factory next time he's skiing in Bern.
>
>Hal
>W4HBM
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