[CQ-Contest] Kudos KX9X

Ron Notarius W3WN wn3vaw at verizon.net
Mon Jul 7 20:28:43 EDT 2008


I noticed a little ways back that a certificate that I thought might be due
me from a contest a few years back never made it's way to me.  So, I sent an
inquiry up to the Contest Branch to see if I was due one, and if so, any
ideas what happened.

Envelope arrived in the mail today with the certificate, and a short note of
apology from Sean... and it wasn't his fault, mind you... for the delay.

We need more people like this in Amateur Radio today!

73, ron w3wn

-----Original Message-----
From: cq-contest-bounces at contesting.com
[mailto:cq-contest-bounces at contesting.com]On Behalf Of Mark Steven
Sent: Friday, July 04, 2008 2:37 PM
To: cq-contest at contesting.com; 'Kutzko, Sean, KX9X'
Subject: [CQ-Contest] Kudos KX9X


I've got to take a moment of your time to give a "shout out" to ARRL Contest
Branch Manager Sean Kutzko, KX9X. Early this week I posted an inquiry about
SS Phone Clean Sweep mugs here on the Contesting.com reflector. Apparently
mine was lost in the mail.

Bright and early the next morning I received a very nice message from KX9X
informing me that they'd been shipped some time ago and asking about my
situation. I didn't message Sean directly, he was monitoring the reflector
and took the initiative and contacted me directly.

Thursday evening when I arrived home and picked up the day's mail there was
a replacement mug waiting in my mailbox!

Just wanted to publicly thank KX9X for his proactive customer service
attitude, and while we're at it, congratulate him on the great new look of
the "This Month in Contesting" pages in QST!

Thanks, Sean!

73, and Happy Birthday America! CU on the radio.

Mark Steven Williams

Elizabeth, IN 47117

(812) 969-9900

(502) 468-7172 cell

K9GX at N4GN.com

Astronomy at N4GN.com

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