[CQ-Contest] Idiom Press

[Barry]

I, too, recall a problem with contacting Idiom Press.  While they make a 
fine product, their customer service is non-existent. Reminds me of the 
old F12, but worse.
Barry W2UP

On 10/18/2012 21:37, Michael Almeter wrote:
> About a year ago last August, I ordered a K-5 keyer from Idiom Press. I too received a very nice and prompt email thanking me for my business. I don't recall exactly when I got my keyer, but it was at least a month and a half after I had ordered it. Contacting the company was a HUGE problem - call after call after call with no answer or email as to where my keyer was. Eventually I had to open up a Skype account to call the company - that was the winner. A year later, I am pleased with my keyer, but I wouldn't order anything from Idiom that I didn't need a couple months out.
>
>   
> 73,
> Mike
> W4MJA
>
>
> ________________________________
>   From: Kip Edwards <kedwards at ltol.com>
> To: 'VE5ZX' <ve5zx at hotmail.com>; 'Radio K0HB' <kzerohb at gmail.com>; 'CQ-Contest' <cq-contest at contesting.com>
> Sent: Thursday, October 18, 2012 12:35 PM
> Subject: Re: [CQ-Contest] Idiom Press
>   
> Hans,
>
>      In July of this year I ordered some stuff from Idiom Press.  I got it promptly, followed by an email from either Bob, W9KNI, or his son thanking me for the order and asking if everything was OK (it was).
>
>      I'm looking at the email receipt:  the website is www.idiompress.com (I'm sure you know that).  The phone number listed is 1-541-956-1297.
>
>      I've known Bob for a lot of years and I'm sure he'd be distressed to learn that you're having problems.  Here's the email address I have used to communicate with Bob:  bob at thelochers.net
>
>      Good luck--and fie-fi-fo-fum
>
>      73,  Kip W6SZN
>
> -----Original Message-----
> From: CQ-Contest [mailto:cq-contest-bounces at contesting.com] On Behalf Of VE5ZX
> Sent: Thursday, October 18, 2012 9:31 AM
> To: Radio K0HB; CQ-Contest
> Subject: Re: [CQ-Contest] Idiom Press
>
> Hans,
>
> A couple of years ago I ran into a similar problem. I sent him a rotator
> controller to repair. I didn't hear from him for months and I couldn't reach
> him by phone, fax or email. Eventually, I found he was posting to TowerTalk
> so I asked him why he was answering me. He replied he was too busy
> developing a new product to answer. Ever since the son has taken over the
> business things have been going down hill for Idiom Press. Good luck
> contacting the company
>
> Syl - VE5ZX
>
>
> -----Original Message-----
> From: Radio K0HB
> Sent: Monday, October 15, 2012 10:30 PM
> To: CQ-Contest
> Subject: [CQ-Contest] Idiom Press
>
> Does anyone know the secret password to contact Idiom Press?
>
> I want to spend some money on CONTESTING equipment from them, but can’t
> raise them on email or published phone numbers.  Quick, before K0CKB
> rescinds my spending permit.
>
> 73, de Hans, K0HB
> --
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