[RFI] Update: Tesla's Response to Solar Panel RFI

[Gary Smith]

To all:

It was an entirely different issue with an adjoining county's board of 
s(t)upes, they were hemming and hawing with our r/c club over .01 cent 
things until I finally took the lead and  had an attorney friend write a 
letter the the county board.

It got results, in the end all were happy and they 
uninformed/misinformed got a education.

Sometimes you have to go to the sharks and give them some fun things to do.

My hope is that the issues get resolved, ther's only one solar array in 
my neighbor hood and he finnaly shut it down,

Gary...wa6fgi

On 12/16/2019 2:39 PM, Dale Johnson wrote:
> The person is a public relations worker and it's their job to deflect problems away from the company that they work for.
>
> Hire an attorney, explain the situation to the attorney and suggest they write a letter on the attorney’s letterhead explaining to the CEO or owner the stituation and for the need to have a meeting at your place with he or she and technical representitives to find a resolution to the problem.  See what happns.
>
> Interview a few lawyers until you find one that understands the problem.  Yes, the lawyers don’t work cheap.
>
> Dale k9vuj
>
>
>
> On 16, Dec 2019, at 15:20, Tony <dxdx at optonline.net> wrote:
>
> All:
>
> I received the following updates from Tesla's Ms. Holmen regarding the RFI being caused by their solar panel installation. The good news is that she will be meeting with SolarEdge on Wednesday. The bad is that she continues to deflect and place the blame elsewhere.
>
> See below.
>
> Tony -K2MO
>
> __________________________________________________
>
> Ms. Holmen:
>
>    With the information supplied to me by you and your neighbor
>    it has been determined this is purely a civil dispute between
>    neighbors. Tesla and SolarEdge have done their due diligence
>    to assist in your interference concern.
>
>
> I recommend that you speak with an FCC agent regarding this matter. It has nothing to do with a dispute - it's a matter of federal regulations. https://www.fcc.gov/about/contact <https://urldefense.com/v3/__https:/www.fcc.gov/about/contact__;!!Oq3sn3U_Ofw!OgagJz_-_eM1HnZ0bMZR153PFADFP7_TJqnYRA60c6EY2dchdtvKrYoiDamM$>
>
> I've attached a letter that was sent to SolarEdge headquarters in February of 2017. The document explains the issue of radio frequency interference caused by solar panel installations and the FCC's role in such matters.
>
> Response:
>
> Hi Mr. Bombardiere,
>
> Thank you for your email. I did speak with the FCC on Thursday of last week. They did advise that a homeowner has the right to install solar on their home regardless of potential interference. I advised the agent on the line about the amateur license being help by the neighbor, and they again informed me that the homeowner wishing to have solar is still allowed to install it on their home. Jonathan was the name of the agent I spoke to.
>
> I do have a meeting with SolarEdge scheduled on Wednesday, December 18, 2019 to discuss the troubleshooting options and what was installed on your neighbors home.
>
> Both SolarEdge and Tesla did their due diligence on this matter attempting to fix this issue. I can inform you of the information I receive in this meeting if you would like me to.
>
> The only options I have at this time are removing the solar system and cancelling your neighbors agreement or reducing his system size. Both of these options will come at a cost.
>
> ________________________________________________________________________
>
>
> Ms. Holmen:
>
> Thank you for taking the time to investigate further. With all due respect to the FCC agent, he should have informed you about the FCC regulations that pertain to electronic devices that cause RF interference.
>
> If this same Tesla installation was causing interference with Fire or Police communications, the FCC would shut the system down immediately until the problem was fixed.
>
> While the customer has every right to have solar panels, I'm sure you understand that licensed FCC operators like myself have rights as well.
>
> I want to thank you again for all you've done and continue to do to resolve this issue. I'm confident that SolarEdge can come up with a solution.
>
>> I can inform you of the information I receive in this meeting if you would like me to.
>   Please do.
>
> Response:
>
> Hi Mr. Bombardiere,
>
> Thank you for your email. I did inform the FCC hotline specialist about interference and about a neighbor with an amateur license.
>
> When it comes to commercial areas, the city has regulations that Tesla would comply with. Your neighbor and you live in a residential area, therefore residential solar is allowed to be installed.
>
> Fire stations, police stations and airports all have specific regulations and are not in the heart of residential areas. Should these be within a specific area, a city or township would block permitting and inspections for these situations. I hope that I am explaining this information clearly.
>
> Please let me know if you have further questions. I will keep you informed regarding the conversation I have with SolarEdge.
>
> Best Regards,
>
> *Ashley Holmen  | Specialist, Executive Resolutions*
>
> 6611 Las Vegas Blvd S., Suite 200 , Las Vegas, NV 89119
>
> p. (650) 546-8110 | aholmen at tesla.com <mailto:aholmen at tesla.com>
>
>
>
>
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