[RFI] FCC Complaint Filing

[KD7JYK DM09]

"Thus the reason for the FCC complaint as I see no other recourse."

Generally speaking, having worked with numerous agencies, at various 
levels, for many years, I highly suggest a "Formal" complaint to start.  
You will get a written verification, with a case number that will be 
followed up upon, will pop up within the system at regular intervals, 
not be closed until you inform them to do so after complete resolution, 
and may even be audited (this is a good thing, for you, if there are 
problems within the agency).  I have done this many times, with 
excellent results, it's how the system works.


"Informal" typically equates to, forgotten as soon as the phone is hung 
up, or tossed in the round file, if even noted, the idea being, if you 
aren't serious, they certainly won't be, which usually means, little 
effort made, if any, will probably never be followed up on, or thought 
of again, and not something that will be caught up in an audits.  It's 
like, "Hey!  I got a problem! (Spend an hour describing it, notes, 
photos, recordings, maybe tears in the eyes...)".  Response from the 
almost always minimum wage, part time intern at the front counter rarely 
concerned beyond when the next break, or paycheck is, that picked up the 
phone on a slow day: "Huh.  Yeah.  OK."  I have done this many times 
(the complaint part), never with any desired result, it's how the system 
works.

"I did again last night reach out to the ARRL for any possible intervention"

Again?  I thought the ARRL jumped on this stuff.

FCC.  Good, get the ball rolling, formally, then, while that is churning 
away, try more "diplomacy" through other routes.  If that works in a few 
weeks, or months, great, and you can tell the FCC it's been resolved.  
If not, you're days, weeks, or months ahead of the game for a formal 
action.

Slowest, yet most affective method first to save time.  Good tactic!

Please keep us posted on ARRL response.

Kurt