[RFI] Solar Edge / SuRay Update

[WW3S]

Been there, done that…..Solar Edge will respond, but you are at the mercy of the third party installer. My neighbors system was finally fixed two years after installation, but part of that time was Covid. BTW, the Solar Edge engineer, who on onsite during the conversion told me the same thing, all new units would have the latest optimizers and twisted cabling with ferrites, and that was in 2021. 

Sent from my iPad

> On Aug 29, 2024, at 1:19 PM, Bob WA2SQQ <wa2sqq at gmail.com> wrote:
> 
> So yesterday Solar Edge reached out to me to request a meeting with one of
> their engineers. We had a zoom meeting so they could see the 40m RFI on my
> Flex 6500. Remotely he switched my neighbors system on and off. Without any
> hesitation they agreed that their system was causing it.
> 
> They explained that the optimizers were likely the cause. They said that
> they have newly designed optimizers which will be part of all newly
> installed systems beginning in 2025. New cables with chokes and a twisted
> design are part of the update. So I asked, “so how will you address this
> situation, and how soon”?
> 
> “Since we are able to verify that you have a problem, we will order the new
> optimizers and interconnect cables and have them shipped to the installer.
> The time to have the updates installed will depend on the installers
> schedule but we hope to have this completed within 30 days”
> 
> It sound too good and too easy to be true, but I will remain optimistic and
> keep this group posted.
> 
> 
> 
> 
> *Best 73 de WA2SQQElmwood Park, NJ"The only dumb questions are those we
> don't ask"*
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