[RTTY] Uh-oh (LoTW Server)

Joe Subich, W4TV lists at subich.com
Mon Feb 11 10:02:15 EST 2013


 > A week or so ago I asked the LoTW Help desk about how many were too
 > many users and was told that the message means it is down for
 > scheduled maintenance.

I seriously doubt that LotW is/was "down for scheduled maintenance" at
9 PM on Sunday when Connecticut has just received 2+ feet of snow and
just as contest logs are beginning to be uploaded in real numbers.

Now that the processing capacity problems have been resolved, LotW has
a serious reliability problem.  The system has an "up time" of less
than 95% since catching up after the backlog and new hardware.  In the
world if IT that's a *failing grade* for any system.  I'm told by those
in the industry that the error message is one from an obsolete (no
longer supported) SAP database system that is apparently being used as
the "back end" for LotW.

73,

    ... Joe, W4TV


On 2/11/2013 7:00 AM, Dick Kriss wrote:
>
> On Feb 10, 2013, at 9:36 PM, rtty-request at contesting.com wrote:
>
>> Message: 7
>> Date: Sun, 10 Feb 2013 20:37:13 -0600
>> From: "G. E. Janssens - K5WW" <k5ww at live.com>
>> To: <rtty at contesting.com>
>> Subject: [RTTY] Uh-oh...
>> Message-ID: <BLU169-W84ED77C4F9C5434A57B464FD0A0 at phx.gbl>
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>>
>> I think we may have broken the brand spanking new LoTW server. Things ran fine for the first hour or so after the contest, now nothing, zip. Even the queue status page comes up with a proxy error. Yikes...
>>
>> Erik - K5WW
>
> Erik K5WW,
>
> Remember my posting where I mentioned I uploaded my QSO's to LoTW twice because I screwed up. It was having problems with LoTW on Sunday afternoon.  It was not accepting uploads from the web page but finally accepted and processed my RTTY-WPX log.  Later in the day, it would not open and said:
>
> "Fatal error: initializeLOTWDB: -9807 - Too many users (task limit): General database error [initializeLOTWDB: -9807 - Too many users (task limit)]"
>
> A week or so ago I asked the LoTW Help desk about how many were too many users and was told that the message means it is down for scheduled maintenance.  They agree the error message is wrong and hope to have that corrected.
>
> Let's hope it is just down for scheduled maintenance and will be back sometime Monday.
>
> Dick AA5VU
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