[SEDXC] Alpha Support after the Sale Warning...

[W4CCS]

I agree with Keith.. After my 87A made 5 trips to boulder, I told Molly 
never send it back to me..!! Bought a new amp..
de W4CCS




On 11/30/2010 8:19 AM, Keith LaBorde wrote:
> Purchased a Alpha 4510 Watt meter when they were first introduced.
>
>
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> Product worked very well until recently where one day it stop functioning.
>
> Returned the unit on 10/5/10 after receiving a RMA from Molly, with an
> Invoice for the repair.
>
> Sent payment immediately, and check was quickly cashed after receipt.
>
>
>
> Since that time, have received many excuses as to why the unit was not
> repaired.
>
> I thought since the recent change to RFConcepts they would be doing better
> since my Bad experience with my
>
> Alpha 9500 purchase which did not go well and resulted to the Return of the
> Unit and months of waiting for my money to be returned.
>
>
>
> I still own 3 Alpha 99's, and I may consider dumping them to something else
> in the future.
>
> Service after the sale is important to me, but I don't see it getting any
> better.
>
>
>
> It is clear these folks are still having problems.
>
> BBB will be contacted later today, I hate to do this.
>
> I have lost my trust with this company.
>
>
>
> Keith, K4KAL
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>
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>
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