[TenTec] UPS and the dreaded damaged package

Paul Plasters peplasters@rockford.com
Tue, 24 Nov 1998 07:45:29 -0600


Well we do have 1 tool at our disposal.  We can NOT use their services any
more!
That is going to be my route.  73 all, Paul K9PEP

At 06:21 PM 11/24/98 -0600, you wrote:
>
>Go ahead and report it and see what kind of a reception you get. The
person who
>answered the phone on my last several reports could barely speek  English and
>could have cared less. Forget it. its the new melinia comming, one where
no one
>cares about anything as long as they can collect their check.
>
>"John W. Morris" wrote:
>
>> I would report the driver. Had mine delivered on Monday and he brought
it into
>> the house and asked me where I wanted it placed!
>>
>> 73, John, W4GD
>>
>> Jim wrote:
>>
>> > I had a new experience with UPS just yesterday. My Omni VI was
returned from
>> > Ten-Tec and the driver knocked on the door and told me he had a box
for me
>> > in the truck. I had to go out and carry it to the house. No big deal, I
>> > suppose, but this isn't what I'm accustomed to from UPS.
>> >
>> > Jim W4KY
>> > -----Original Message-----
>> > From: J. Pursley <kf5mc@flash.net>
>> > To: bill buchanan <wb4wen@hotmail.com>
>> > Cc: tentec@contesting.com <tentec@contesting.com>
>> > Date: Sunday, November 22, 1998 09:47
>> > Subject: Re: [TenTec] UPS and the dreaded damaged package
>> >
>> > >
>> > >I have on several occasions had problems with UPS damaging equipment.
After
>> > >a lengthy wait for them to act I lodged a formal complaint to the State
>> > >Attorney General's Office. The response was quite swift after that.
On one
>> > >delivery UPS left my Omni VI in a carport about 60 feet from the
house and
>> > I
>> > >did not find it for three days, by that time the container was soaked
from
>> > >rain. UPS has definitely lost its touch. I have found the Post office a
>> > >better method for smaller articles. Nothing is perfect. ....JOe
>> > >
>> > >bill buchanan wrote:
>> > >
>> > >> To ALL
>> > >>
>> > >> Many good replies concerning UPS and the dreaded damaged package.
>> > >> Seems that most agree that we must begin to hold our service
society to
>> > >> its contracts...otherwise there is going to be a continual and
>> > >> increasing insensitivity to the fact that they subsist by the
wishes of
>> > >> those they contractually service. It is the desire for ever enlarging
>> > >> base without the abality to properly service (greed) that can and does
>> > >> become the hunger that eats at all. At the same time it is up to us to
>> > >> be as careful to treat those within the machine to the care and
>> > >> understanding that we desire reflected upon us.
>> > >>
>> > >> It is my natural tendency to leave well enough alone. This also
reflects
>> > >> many who lean the same direction. At times it is necessary to put away
>> > >> passivity and do what is right.
>> > >>
>> > >> I've always appreciated Ten Tecs care and feeding of those who have
>> > >> purchased new or used equipment in the Ten Tec line. This reflector
>> > >> exists for several reasons , one ,as a customer base for comment on
not
>> > >> only the equipment, but also the service provided. Whether good or
bad.
>> > >>
>> > >> As with the UPS item there is always the exception to the rule, but
>> > >> guys/gals let us know about it, too. Enjoy the reflector and all it
>> > >> offers.
>> > >> We've got alot of nice OMs, YLs and XYLs out there, and a few of them
>> > >> use TEN TEC, and some of them are on this reflector.....Its a minor
>> > >> group on the internet, but a fine one!
>> > >>
>> > >> 73
>> > >>
>> > >> Bill
>> > >> WB4WEN
>> > >>
>> > >> ______________________________________________________
>> > >> Get Your Private, Free Email at http://www.hotmail.com
>> > >>
>> > >> --
>> > >> FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
>> > >> Submissions:              tentec@contesting.com
>> > >> Administrative requests:  tentec-REQUEST@contesting.com
>> > >> Problems:                 owner-tentec@contesting.com
>> > >> Search:                   http://www.contesting.com/km9p/search.htm
>> > >
>> > >
>> > >--
>> > >FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
>> > >Submissions:              tentec@contesting.com
>> > >Administrative requests:  tentec-REQUEST@contesting.com
>> > >Problems:                 owner-tentec@contesting.com
>> > >Search:                   http://www.contesting.com/km9p/search.htm
>> > >
>> >
>> > --
>> > FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
>> > Submissions:              tentec@contesting.com
>> > Administrative requests:  tentec-REQUEST@contesting.com
>> > Problems:                 owner-tentec@contesting.com
>> > Search:                   http://www.contesting.com/km9p/search.htm
>>
>> --
>> FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
>> Submissions:              tentec@contesting.com
>> Administrative requests:  tentec-REQUEST@contesting.com
>> Problems:                 owner-tentec@contesting.com
>> Search:                   http://www.contesting.com/km9p/search.htm
>
>
>--
>FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
>Submissions:              tentec@contesting.com
>Administrative requests:  tentec-REQUEST@contesting.com
>Problems:                 owner-tentec@contesting.com
>Search:                   http://www.contesting.com/km9p/search.htm
>
>



--
FAQ on WWW:               http://www.contesting.com/tentecfaq.htm
Submissions:              tentec@contesting.com
Administrative requests:  tentec-REQUEST@contesting.com
Problems:                 owner-tentec@contesting.com
Search:                   http://www.contesting.com/km9p/search.htm