[TenTec] Omni VI plus on SSB

J. Pursley kf5mc@flash.net
Sat, 28 Nov 1998 15:25:52 -0600


Have you ever tried phoning Ten Tec from Poland............check his address!!

Alan Childress wrote:

> >Hello Alec,
> >No Im not kidding about TenTecs's customer support.
> > ...the support that TenTec shows its customers is getting legendary.
> >From experts walking the hams through procedures to fix their own rados
> >to sending them the parts to fix it themselves. Then if it has to be
> >sent, they phone you to talk about things...
>
> I can't understand why Alec had such difficulty, but this is not typical of
> TenTec. I've never had the pleasure of dealing with a company that treats
> it's customers any better than TenTec does. This as much as anything else
> will ensure my continued business and recommendation to my friends.
>
> <Alan> KM4DT
>
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