[TenTec] Re: Jupiter firmware problems...NOT! (SO!... )
Tue, 3 Sep 2002 15:32:56 -0400
I agree with you Rich,
Another problem that arises when a company "sells" open
software is support. Suppose Ten Tec sold the internal
software license to we users. Now........being the expert
programmer I am, I'd immediately get in there and make my
Jupiter into an Orion..............that would not turn on, blink or do
anything else useful. [grin] So I call TT and ask them to help
me fix this software I bought from them. It's most likely an
unworkable situation and would be a nightmare for TT.
I like the present structure. Every few months I get a
Christmas present to add the the Jupiter/Pegasus.
Thank you Ten Tec,
BTW, I think TAPR has a software defined radio kit and some
software for those who want to roll their own. I think the
software is free so I doubt there is any support provided.
It is instructive to study the software just to get an idea how
these amazing boxes work. See:
On 3 Sep 2002 at 13:59, Rich McCabe wrote:
> I am not sure if it is a good analogy or not, but all I am saying is I
> think we could expect more if we were paying for it.
> All I feel I am entitled to is what I got when I opened the box. Any
> improvements beyond that are a bonus and I do not feel they are owed
> to me.
> As far as being able to "do it yourself". Well I guess that is
> debatable too. One might consider it good business on Ten Tecs part
> not allowing you to do this. I have built my business around
> proprietory stuff because I don't want my customers doing it
> themselves. Is that unethical or unfair? No, I don't think so, that is
> just business.