[TenTec] Re: Jupiter firmware problems...NOT! (SO!... )

WA3FIY wa3fiy@radioadv.com
Tue, 3 Sep 2002 15:32:56 -0400

I agree with you Rich,

Another problem that arises when a company "sells" open 
software is support.   Suppose Ten Tec sold the internal 
software license to we users.  Now........being the expert 
programmer I am, I'd immediately get in there and make my 
Jupiter into an Orion..............that would not turn on, blink or do 
anything else useful.   [grin]  So I call TT and ask them to help 
me fix this software I bought from them.   It's most likely an 
unworkable situation and would be a nightmare for TT.

I like the present structure.  Every few months I get a 
Christmas present to add the the Jupiter/Pegasus.  

Thank you Ten Tec,


BTW, I think TAPR has a software defined radio kit and some 
software for those who want to roll their own.   I think the 
software is free so I doubt there is any support provided.  

It is instructive to study the software just to get an idea how 
these amazing boxes work.  See:

On 3 Sep 2002 at 13:59, Rich McCabe wrote:

> Bob,
> I am not sure if it is a good analogy or not, but all I am saying is I
> think we could expect more if we were paying for it.
> All I feel I am entitled to is what I got when I opened the box. Any
> improvements beyond that are a bonus and I do not feel they are owed
> to me.
> As far as being able to "do it yourself". Well I guess that is
> debatable too. One might consider it good business on Ten Tecs part
> not allowing you to do this. I have built my business around
> proprietory stuff because I don't want my customers doing it
> themselves. Is that unethical or unfair? No, I don't think so, that is
> just business.