[TenTec] ALL ORION ISSUES!

[Steve Baron - KB3MM]

tHAT ALMOST SOUNDS LIKE A THREAT <GR>

----- Original Message ----- 
From: <Kc9cdt at aol.com>
To: <tentec at contesting.com>
Sent: Friday, December 26, 2003 14:08
Subject: Re: [TenTec] ALL ORION ISSUES!


> I have had my ORION for about 6 weeks now,  2 weeks away back to TT to
> replace a defective encoder, which they did very nicely at no cost at all!
>
> It is easy to see that there are still many issues / improvements still
> needed. THATS OK, as long as they get fixed. It takes time, Thats ok too!
>
> BUT... and I hope you all agree.. THEY BETTER GET FIXED. We ORION owners
are
> not novice hams, most of us have owned lots of equipment through lots of
> years. We know how something should work.
>
> SO, my sugestion is: EVERYBODY SEND TO TT ALL OF THERE ISSUES ?
SUGGESTIONS,
> SW and HW.
>
> DO NOT DEPEND ON YOU FELLOW HAM TO DO IT FOR YOU. It's easy to do.
>
> Also, IF THERE ARE ISSUES REQUIRING HARDWARE CHANGES (Like the key click
> thread) the at some time (after all the dust settles and all issues are
reported)
> Ten-Tec NEEDS TO GET THESE RADIOS BACK AND FIX THEM.
>
> Quite honestly some of these should not have got past QC / System testing.
>
> We all need to be patient, OK, but firm on getting these things fixed.
>
> Ten-Tec is an excellant company with a great reputation for customer
service
> (The main reason I got ORION NOW,knowing it had some work to still be
done) so
> I am confident most issues will eventually be resolved.
>
> Meanwhile, I am really enjoying my ORION. Its great to operate, and even
> though I have a choice of several rigs to turn on each day... I seem to
always
> pick the ORION!
>
> Thanks TT for a great radio, now lets just keep going to get it where we
all
> want it to be.
>
> Lee, KC9CDT
>
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