[TenTec] Re: Why should I still order an Argo V?

[Robert & Linda McGraw K4TAX]

That's not what the website says.  It says "1 or 2 day delivery orders must
be received by 2 PM Eastern time".  The key word here is "delivery".  If one
wishes Federal Express Next Day service then that order must be received by
2PM to allow for packaging, processing and getting it to FedEx by their
(Fed-X) cut-off time for guaranteed next day delivery.   This doesn't look
like it says it is in stock for next day delivery.

Just one fellows English interpretation of the words.

73
Bob, K4TAX


----- Original Message -----
From: "J Duffy Beischel" <duffyb01 at fuse.net>
To: <tentec at contesting.com>
Sent: Friday, July 04, 2003 3:38 PM
Subject: [TenTec] Re: Why should I still order an Argo V?


> When a web site clearly states that if you order the product by 2:00 pm
> EDST, they will ship it the same day, then they are saying we have the
radio
> in stock and will ship it provided you place the order by 2:00 pm EDST.
It
> does not say, we'll ship it if we have it in stock, it does not say they
are
> out-of-stock, it does not say call to insure availability. It says order
by
> 2:00pm and we'll ship it that same day.  So why call if the commitment is
on
> their web ordering system that they will ship it if my order is in by 2:00
> pm?  If that is truely the case, why even have an internet ordering
system?
>
> For example, Gigaparts indicates on their web site "out of stock",
> "in-stock", "limited quantity" - you know what the inventory status is.
HRO
> does the same thing almost in that the web site shows in-stock or
> out-of-stock.  TenTec's promise to ship the same day if the order is in by
> 2:00 pm amounts to telling the customer it is in stock and ready to ship.
> If they suddenly ran out of stock that very day, I would have understood
if
> only someone picked up a phone and called or emailed me the day the order
> was placed.  It is simply that easy.
>
>
> >>>Perhaps it's time to look in the mirror.  When you placed the order did
> you
> ask if the Argosy was in stock?  Did you ask when it would be shipped? Or,
> did you assume that there was a warehouse full--ready to ship out the
door?
> This reflector has recounted the anticipation times of several folks
waiting
> for
> their Argosy, or Orion or whatever.  It seems that T-T sets up their line
to
> make a number of one item, then changes the line to make something else.
If
> you call in when there is an inventory, you might get your radio in 1 or 2
> days.
> Call at the wrong time?  Maybe you wait one or two months.
> A manufacturer has to forecast demand, make enough product for anticipated
> demand, then go on to the next product.  Too much production?  The
carrying
> cost kills them.  Worse, a product improvement becomes desirable . . . or
> necessary.  How much more does it cost to remanufacture units in
> inventory--compared to incorporating the change in the next production
run?
> If you want ANY small portable transceiver, there are several
alternatives.
> Most may be in stock at GOFARS (good old friendly amateur radio store)
> today. If you WANT an Argosy, for the particular features it offers, you
> might have
> to wait. I recently ordered an antenna from a small lot California company
> which
> sells direct.  When I asked about delivery, I was told "Five weeks."  I
want
> that
> antenna, I'll wait.
>
> Happy Independence Day<<<
>
>
>
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