[TenTec] big Orion problem

[jack]

i downloaded and updated my Orion to 1.363 ...then did a RESET with MAIN
RX/TX ...the frequency is 14.250 USB but NONE of the knobs buttons works ...

called Ten Tec ...redo the update was the suggestion ...

update again using Com2 this time ...with all other software shut down and
after rebooting the computer (running WinXP) same result

NO AUDIO tho the S-meter kicks from noise or signal ...again none of the
buttons/knobs work except the power switch and booting with either MAIN
RX/TX or VFOB LCK ...still no audio or anything else

any suggestions?

jack ak7o