[TenTec] Re: An example ofchanging Orionfirmwaretomeetexpectations

[Pol]

Once, when I was working at (not for) Intel, I was asked to write a 
program that would delete a bunch-o-files. I asked the project leader 
what kind of "confirm" dialog message message he wanted (as I came 
from a Mac world where such human factors were standard) and he said, 
"...well, if you need to require something, just have them push any 
key to Delete. I could see that the concept of "user error" hadn't 
yet become part of his world. So after the routine was written, I had 
him review it at the computer. When the message, "Push any key to 
delete." came up, I opened a 3-ring binder next to the keyboard. It 
landed on some key and the delete process began.

Then WE decided it was better to asked for a specific keystroke and 
a two key combination.

Designing things to "do" is easy. Anticipating errors, within reason, 
and allowing recovery is a bit more work.

73,

Paul