[TenTec] Who TT is to me!

[Kc9cdt at aol.com]

Scott,
Thanks for caring. Not sure you remember me but a couple weeks ago I stopped 
by TT on the way back from a business trip in Tennessee. I was there to look 
at Centurions, and had a chance to meet you in person. I felt very good about 
our discussions on Orion. You certainly indicated that you (all of the TT gang) 
were going to continue to work on Orion until it was right. I think your 
making progress.

I bought Orion with the understanding that there were SW issues. I have 
written a lot of microcode to control HW devices at IBM so I know a little of how 
difficult it is.

I arrived at TT a little later than I had hoped to, about 4:00PM your time 
(darn time zone difference) , we left about 5:30 from the showroom where we were 
talking. not at any time did I feel you were trying to rush me out of 
there!!! I felt like I was a customer NOT a number on the customer list! I appreciate 
it, as I felt my visit, while a little rushed, was a lot of fun.

I love my Orion, and, yes there are some problems yet. I have full confidence 
you guys will get those issues taken care of. 

I'm not one of the "long time followers" , in fact this is my first TT 
product, but I like dealing with  a company that has quality people and cares about 
customer satisfaction! Nobody is perfect, no product is ever perfect, but I do 
believe that you folks want your customers to be happy, that goes a long way 
when you are dealing with some operation problems with equipment!

Keep up the good work!

Lee, KC9CDT