[TenTec] new owner Orion

Ron Notarius wn3vaw at verizon.net
Thu Sep 9 18:13:17 EDT 2004


Jim,

I would agree with you that a good manual should be part and parcel with a
succesful product.

However... I guess I was a little too subtle with my comment.  Let me
rephrase:  I've read quite a bit of kvetching on this here reflector from a
selected sampling of Orion owners (how big a sample I don't know).  So if
the manual or manuals (shipped & on-line) are so terrible, why hasn't
someone experienced with the radio come out with a better one, at least from
a "this is how you use it" standpoint?

I'm asking this purely from a hypothetical standpoint.  I've had the
pleasure, thanks to my friend W3WH, of using his Orion on quite a few
occasions since he got it last year.  I have yet to even see, let alone look
at, the manual.  And while Bill has shown me a few things, mainly in how to
access menus to set code speed or filters, I found most of the operation of
the radio to be pretty intuitive.  Sure would love to have one!  (Of course,
I'd love to have a real shack of my own again first, but that's another
story!)

73



----- Original Message ----- 
From: "Jim Brown" <jim at audiosystemsgroup.com>
To: <tentec at contesting.com>
Sent: Thursday, September 09, 2004 9:08 AM
Subject: Re: [TenTec] new owner Orion


> On Wed, 8 Sep 2004 22:20:02 -0400, Ron Notarius wrote:
>
> >If the manual is so poor, why doesn't someone here on the list who is
more
> >familiar with the rig & features come out with their own?
>
> Huh?  A good manual is one of the most fundamental elements of a
> successful product. A product is not finished (and should not be shipped)
until
> a GOOD manual for it is part of the package.  FWIW, as much as I like
> TenTec radios, I have never been thrilled with the manuals, and they have
> gotten worse, not better, over the years. I have not seen the Orion
manual.
>
> It is not OUR job to produce a manual, it is TenTec's job. If their manual
is
> lousy, hold THEIR  feet to the fire.
>
>
> Jim Brown  K9YC
>
>
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