[TenTec] UPS

[Carl Moreschi]

My son recently purchased a radio from an individual.  My son sent him a
cashiers check for $500 for the radio and the individual shipped the radio
via UPS.  When the radio arrived, the box was not damged.  When my son then
tried to operate the radio, the radio did not work.  He called the person he
bought it from, and that guy said to file a claim with UPS for the $500.  So
my son did exactly that.  A few weeks later, my son received a check for
$500 from UPS and UPS then came to the house and picked up the damaged
radio.  So, the claim was settled between UPS and the receiver of the
merchandies, not the shipper.  And all this was settled in about 3 weeks.
So I think UPS was pretty good with this.

Carl Moreschi N4PY
Franklinton, NC
----- Original Message ----- 
From: "Rob Atkinson, K5UJ" <k5uj at hotmail.com>
To: <tentec at contesting.com>
Sent: Wednesday, December 14, 2005 8:42 AM
Subject: [TenTec] UPS


> Re FedEx ground, does anyone know how they settle damage claims?  In my
> experience with UPS, you are basically hosed.   When you file a claim,
their
> process calls for the settlement to take place with the shipper. They
> require that you surrender the merchandise in its box to them.  They ship
it
> back to the seller who has to file the claim.  At that point, you have
paid
> your money for something, and what you have to show for it is a little
> yellow piece of paper from UPS.  On faith, you have to hope that the
seller
> is honest and will file a claim, and make good on the deal with you.  Now,
> in the case of Ten Tec, you probably have nothing to worry about, but if
you
> bought something from some shlub, you may have paid $$$ for a little
yellow
> piece of paper.
> 73
> rob / k5uj
>
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