[TenTec] Jupiter

[Kurt]

I think part of the problem is that there is not a understand between 
firmware and software. Example is in a computer your CPU has basic firmware 
in it to get it up and running, doing what it is suppose to, then comes the 
software i.e. Windows/Linux that will improved the operation. Turn off the 
computer the firmware is still there, but the software has to restart when 
you start it again.

I would like to see the bugs worked out first, then options, but until then 
I work with what I have.

The Jupiter will probably not be the last radio I buy(saving my pennies for 
a Orion), but right now it is my Best radio, and it will be around this QTH 
for a long time.

Just my opinion

73
Kurt
WA8VBX
----- Original Message ----- 
From: "Ten-Tec Inc. Amateur Radio Sales" <sales at tentec.com>
To: <tentec at contesting.com>
Sent: Tuesday, January 18, 2005 10:00 AM
Subject: RE: [TenTec] Jupiter


> At 02:52 PM 1/17/05 -0600, you wrote:
>
>>Yet people like N4PY still seem to lots to improve. There is still much to
>>be learned about DSP programming and new programming techniques are and
>>functions not realizable in hardware are happening as we speak. All that
>>aside it is Scott's comment or claim that I take exception to and his
>>whining that his customers are not stupid and have observed that updates
>>HAVE not recently been forth coming for these radios. Also TT and not I
>>originated the "Last Radio" crap. It is just the pits when advertising
>>claims come back to haunt you and your customers actually expect that you
>>actually deliver on them.
>
> I'll repeat what I said in my message of yesterday:
>
> There has not been a firmware upgrade in the recent past on the Jupiter.
> There is no firmware upgrade for the Jupiter that will immimently be 
> released.
> We have no plans to stop doing firmware upgrades on the Jupiter at this 
> time.
> We have no plans to discontinue the Jupiter or replace it with another 
> model.
>
>>You are correct that common sense rules, and it is
>>also defiantly wise to some times just allow sleeping dogs to continue to
>>sleep. If the limit of software improvement has indeed been reached then
>>simply so state, or just ignore the whole issue but don't make statements
>>that fly in the face of observed fact and annoy your customer base.
>
> I will repeat:  "observed fact" is NOT the fact at hand.  The facts are:
>
> There has not been a firmware upgrade in the recent past on the Jupiter.
> There is no firmware upgrade for the Jupiter that will immimently be 
> released.
> We have no plans to stop doing firmware upgrades on the Jupiter at this 
> time.
> We have no plans to discontinue the Jupiter or replace it with another 
> model.
>
>
>>As to "What else is there", I will get back to you on that as soon as I
>>finish changing the points in my spark gap transmitter. We are talking 
>>about
>>an SDR who's functionality is limited only by the limits of the minds
>>developing them. There is great potential here if only we can exploit it!
>>Just compare the N4PY software to the pale by comparison TT offering.
>
> That's not a valid comparison.
>
> Carl Moreschi charges a yearly fee for updates and use of his software.
>
> Ten-Tec charges nothing for firmware updates.  We also gave our GUI
> package away for use with the Jupiter rather than charging extra for the
> software.  Remember, the GUI was developed for the Pegasus - not the
> Jupiter.  We gave away the source code to the GUI as well - and I see
> that commercial software developers have generally taken our source
> code (provided free) and turned it into a salable product - from which
> Ten-Tec derives no income.
>
> 73
> Scott Robbins
> W4PA
>
>
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