[TenTec] 7/20/05: Ten-Tec announces ORION II

[Bob Henderson]

> >Will there be an ORION to ORION II upgrade that we can  get?
>
> No upgrade from one to the other. 7 circuit boards, filters, screen, mic
jack
> have all changed.  The cost to upgrade one to the other would be
prohibitive -
> we've elected not to offer it as an option.
>
> Scott Robbins
> W4PA

Having invested heavily in Orion and the provision of feedback to Ten Tec to
aid advancement of the product, these are not the encouraging words I had
hoped for.  This reads very much like a "screw you" and not at all what I
expected of the legendary Ten Tec customer service.

Just now, I'm feeling I have just been appointed to the ranks of the
disenfranchised.

I am awestruck that Ten Tec is prepared to risk trashing its reputation in
this way?

Bob Henderson, 5B4AGN