[TenTec] 30-day Return Policy

[Bill NY9H]

i remember reading about 8% being the "returns" number at the "home 
improvement category" stores. Also that they contract a third party 
to watch the customer names on the returns to monitor the activity. 
After a certain point that "refuse the returns'.  I don't 
remember  if it was 8% of items or dollars... either is a difficult 
business situation. At "my" Home depot there is a sign over the 
return register : if it doesn't look good enough for you to buy it, 
then RTV...  return to vendor...  hate to be a supplier to most of 
todays big box retailers....

bill


At 09:29 PM 7/23/2005, you wrote:

>I commented to one respondent privately regarding the return policy issue.
>In that comment I revealed the return practice at one of the major "home