[TenTec] 30-day Return Policy

[Robert & Linda McGraw K4TAX]

Yes, 8% is about correct in terms of $ of retail vs. $ of returns.  Most of 
the RTV items (Return To Vendor) are approved as "destroy on site" so off to 
the compactor/crusher they go.  Now I say, just whom do you think pays for 
this?  We do, the customers.

Abuse it and loose it or abuse it and pay for it elsewhere.

73
Bob < K4TAX


----- Original Message ----- 
From: "Bill NY9H" <ny9h at arrl.net>
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
Sent: Sunday, July 24, 2005 9:26 AM
Subject: Re: [TenTec] 30-day Return Policy


>i remember reading about 8% being the "returns" number at the "home
> improvement category" stores. Also that they contract a third party
> to watch the customer names on the returns to monitor the activity.
> After a certain point that "refuse the returns'.  I don't
> remember  if it was 8% of items or dollars... either is a difficult
> business situation. At "my" Home depot there is a sign over the
> return register : if it doesn't look good enough for you to buy it,
> then RTV...  return to vendor...  hate to be a supplier to most of
> todays big box retailers....
>
> bill
>
>
> At 09:29 PM 7/23/2005, you wrote:
>
>>I commented to one respondent privately regarding the return policy issue.
>>In that comment I revealed the return practice at one of the major "home
>
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