[TenTec] service

[Tommy]

The last time I sent my Omni 6 in to Ten Tec, I was told by the service
manage that in-warranty units were worked on immediately. However
non-warranty units would take a minimum of four to six weeks before they
could even be looked at by the techs. I'm not sure this is a new unannounced
Ten Tec policy, but several hams have been told the same thing by the
service manager.

Tommy

W4BQF

-----Original Message-----
From: tentec-bounces at contesting.com [mailto:tentec-bounces at contesting.com]
On Behalf Of KMerzel at aol.com
Sent: Tuesday, June 21, 2005 8:29 AM
To: tentec at contesting.com
Subject: [TenTec] service

I had to send my Jupiter in for service as smoke was coming out of the unit.

Probably the tuning circuit. The turn around time is about 4 weeks. I know
TenTec has great serviced but 4 weeks seems a bit long.

                    73

                    Ken N2XY
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