[TenTec] service

[RLW]

Gee wiz, I have used Ten Tec service for at least eight rigs for check ups 
and to fix specific problems given these were used rigs.  Always got them 
back per their quoted date.  Ever compared the cost of Ten Tec service to 
the others...much more reasonable from my experience.  Any time I called I 
got thru to the person working on the rig and could get an understanding of 
the problem...extremely good communication!  As for the Orion postings, 
would the owners of these rigs do a little survey and share the top features 
they value most and use 80% of the time and do these work consistently? From 
reading all the postings and comments from a user, it seems the receiver is 
one of the best out there.
Thanks,
Rick K8RLW
----- Original Message ----- 
From: "Jerry Volpe" <kg6tt at tomorrowsweb.com>
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
Sent: Tuesday, June 21, 2005 11:42 AM
Subject: Re: [TenTec] service


> Ron Notarius wrote:
>
>>To slighltly paraphrase an old cliche, do you want it done right, or do 
>>you
>>want it done Tuesday?
>>
>>73
>>
>>
>>
> I am fortunate in that having Ten-Tec gear allows me the freedom to
> perform my own repairs (when rarely needed). Unfortunately not many hams
> do that anymore. So getting our applicances 'serviced' is an inescapable
> part of ham life. I already wrote about my devistating expereince with
> Icom before. Now...
>
> My close  friend has a Yaesu FT-1000 MP Mark V Field (whatever). It is
> somewhere between two and three years old and is on its way back to
> Yaesu service for the fourth time. Each repair takes about a month round
> trip. Each time they tell him they found the trouble and replace dozens
> of parts... each time the malfunction re-occurs. He loved this
> transceiver but this 'service' thing has rained on him too much so he is
> selling the rig once it is repaired this time. Fact is, having to have
> our 'precious' away to service is rarely a good experience. Ten-Tec,
> like all companies stay in business by watching expenses.... including
> service overhead..... and keeping a manufacturing/service company in
> business, in a small nich market like Amateur Radio,  in this country,
> for over 30 years is a miracle! Anyone remember Hallicrafters,
> Hammarlund, National, RME, Eico, Ameco, Swan, Atlas, EF Johnson, RL
> Drake, Collins, Heath?... to mention just a few.
>
> I avoid the sting of equipment failure by having more than one of
> anything. This is also why I haven't spent 3k+ on an Orion but instead
> have bought and fixed up a number of quality/older Ten-Tec's.... and do
> the service myself.
>
> 73,
>
> Jerry, KG6TT
>
>
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