[TenTec] Now UPS Strikes Again

[Robert & Linda McGraw K4TAX]

UPS is an absolute pain in the behind company to do business with.  I too 
received a package via UPS in October.  It was a "drop and run" job thus no 
signature.  Damaged to such extent the outside of the box was torn, the 
inside packing was damaged, the inside box was torn and the inside packing 
damaged as well as the radio equipment.  Filed a claim with UPS, then they 
said it had to go back through the shipping agent and they'd have to make a 
claim.  Then they said the damage was due to inadequate packing.  Come on 
folks, it doesn't take a high school drop-out to figure that one out.  Well 
what would one expect?  I guess if it were in a iron box it might have made 
it.  Oh well the story continues.

Well all was done as they requested.  Pictures made and sent as requested. 
Package delivered to the local UPS office as requested.  On and On and On 
and On.  Finally, I figured that their tactic was to stall and stall and 
stall and perhaps I'd just go away.  Well I didn't.  I persisted in being a 
thorn in their behind day after day after day.  Finally, after 4 months I 
got a check but only after they got a letter from my attorney and then a 
summons to appear in local court.

73
Bob, K4TAX