[TenTec] Orion 565 AT Ver2.059

[Ron Castro]

Maybe we should 'subscribe' them using e-mail forwarding?

Ron N6AHA

----- Original Message ----- 
From: "Carl Moreschi" <n4py at arrl.net>
To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
Sent: Saturday, November 04, 2006 6:22 AM
Subject: Re: [TenTec] Orion 565 AT Ver2.059


>I think a big part of the problem with Orion firmware issues is that TenTec
> engineering does NOT read this reflector.  It is only read by Tentec 
> sales.
> I think if tentec engineering read this reflector they would have better
> insight into how these problems are perceived by tentec customers and be
> better able to prioritize which ones need to be looked at.
>
> Carl Moreschi N4PY
> 121 Little Bell Drive
> Bell Mountain
> Hays, North Carolina 28635
>
> ----- Original Message -----
> From: "Barry Gross" <barry.n1eu at gmail.com>
> To: "Discussion of Ten-Tec Equipment" <tentec at contesting.com>
> Sent: Saturday, November 04, 2006 7:14 AM
> Subject: Re: [TenTec] Orion 565 AT Ver2.059
>
>
>> On 11/4/06, Jerry Volpe <kg6tt at arrl.net> wrote:
>> > I can see that this is yet another thread where people become quickly
>> > 'polarized' and somewhat 'territorial' so this is my last posting on
>> > this subject.
>>
>> With all due respect Jerry, it's postings like yours that in itself
>> tend to polarize the issue.  By this I mean that your posting can be
>> seen to make a concerted effort to "debunk" firmware problem reports
>> made in good faith by knowledgeable users.  We all need to give a
>> little space to each other, and leave open the possibility that
>> there's some truth in what is being reported.
>>
>> Perhaps it bears mentioning that a public firmware problem report is
>> NOT an attack on Ten-Tec's good reputation.  With very few exceptions,
>> all these owners reporting issues are huge supporters of the people
>> and company that is Ten-Tec.  They also are NOT attacking the Orion -
>> they use and love the Orion, but want to see it continue to improve to
>> its potential.
>>
>> Part of the problem might be that the firmware beta test group was
>> disbanded.  With that group, members would make every effort to
>> investigate/duplicate problems reported by each other, with more
>> careful measurements and repeatable test conditions and without the
>> politics that often occur on this reflector.
>>
>> Currently, there's no clear feedback mechanism from Ten-Tec on their
>> view of problems now being reported.  Whether or not it's true,
>> problem reporters can only imagine that if their issue seems to get
>> "debunked" here, that there's little hope that their voiced concerns
>> will get attention by the company.
>>
>> 73,
>> Barry N1EU
>> _______________________________________________
>> TenTec mailing list
>> TenTec at contesting.com
>> http://lists.contesting.com/mailman/listinfo/tentec
>
> _______________________________________________
> TenTec mailing list
> TenTec at contesting.com
> http://lists.contesting.com/mailman/listinfo/tentec
>
>