[TenTec] Ten Tec Advertizing

[Dave Edwards]

I have a bunch of Ten Tecs myself. I love them!!
But... for very different reasons then most everyone else here.
I like the early '70s "feel" of the rigs. Big analog S meter, large display, 
no menus, large knobs. Needless to say, I have no interest in the newest 
releases....and HATE those cross-needle meters!!   Trying to compete 
directly with the technology and manufacturing process of the offshore rigs 
I think is a deathwish.  Keeping some of the simplicity that some seek, and 
can no longer find might be a wise business decision!!

....Dave
----- Original Message ----- 
From: "M. Todd Miskel" <foamhand at hotmail.com>
To: "Ten Tec" <tentec at contesting.com>
Sent: Monday, May 18, 2009 9:05 AM
Subject: [TenTec] Ten Tec Advertizing



Hello all, this probably won't get posted as I am not a member of the list 
and my last thread on TT and the rest of us got skipped over, but here 
goes...



First of all, I love Ten Tec for 2 reasons...their service on the phone, and 
customer support on the repair level. They have always treated me right in 
these 2 areas.

However, I have noticed a bit of an attitude with Ten Tec that I feel is 
holding them back from a bigger share of the market. They seem to have the 
attitude that 'we know best what's good for you, rather than the time tested 
tradition of rule#1: the customer is always right, rule #2: if the customer 
is wrong, refer back to rule #1. They seem to skimp on the seemingly 
trivial, yet seriously in demand things like real time spectrum scopes that 
make the Ic** rigs extremely more popular. Also, They touted the advantages 
of a software updateable rig, and yet are painfully slow to non existent in 
bringing out software updates in a timely manner, unlike the I,K,Y,E brands 
who keep up with the customer demands.



I really think if Ten Tec is going to survive in the ham radio market for 
the long run, they really need to do more market research and re tailor 
their business model to the Golden business rules of rule #1 & rule #2 
mentioned above.



(why should it have taken them until now to put a cross needle meter in an 
antenna tuner?)



just my 02 cents worth. 73, Todd - KT0DD

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