[TenTec] TEN-TEC announces new amplifier

[Duane Calvin]

It could be a lot worse - how many rigs did Yaesu put out with the noise
blanker never fully turned off, so they had overload images on all bands all
the time?  And this happened model after model after model, even after they
were aware of the problem.  I don't like waiting for fixes either, but
sometimes, in the real world, that's how it happens.

	73, Duane

Duane Calvin, AC5AA
Austin, Texas
www.ac5aa.com  

 

-----Original Message-----
From: tentec-bounces at contesting.com [mailto:tentec-bounces at contesting.com]
On Behalf Of Mike Stricker
Sent: Saturday, August 11, 2012 6:41 PM
To: tentec at contesting.com
Cc: jerry at w5jh.net
Subject: Re: [TenTec] TEN-TEC announces new amplifier

Hi Jerry,

I understand your point perfectly well.  John Henry told me that adjusting
the alignment is very easy...just changing a variable in the FW.  If it is
that easy then it should be done so they can put that issue to rest.  Others
have mailed TT and myself about this same problem.  

Although you and others may not think that Ten Tec makes money off of
software updates, they do.  I'm in the market for another radio and I like
Ten Tec but I don't like the fact that they can't solve simple issues in a
reasonable amount of time.  Granted, they may make no money on fixing that
issue but they are going to lose at least a $2000 worth of sales because I
won't buy another product from them until they demonstrate that they can fix
a very simple issue. Heck, it's not like I'm asking for a new function:-) 
I'm willing to bet that as long as they don't fix that bug, I will continue
to broadcast here and to John, that I am waiting and I suspect they'll lose
more than just my sale.

WA1SEO

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