[TenTec] TEN-TEC announces new amplifier

[kc9cdt at aol.com]

I am not happy with NR on the OII either..
But it's a great radio..
73,
Lee




-----Original Message-----
From: Jose F Ballester <jfballester at gmail.com>
To: Discussion of Ten-Tec Equipment <tentec at contesting.com>
Cc: jerry <jerry at w5jh.net>
Sent: Sat, Aug 11, 2012 11:48 pm
Subject: Re: [TenTec] TEN-TEC announces new amplifier


I have an Eagle and as others can buy an Orion II or any other radio costing 
uch more, but why not fix the NR of this one on the Orion?   Tempted to 
urchase another brand if this isn't taken care of.   It must cost Ten-Tec in 
ost sales when others have a superior NR function.   Software updates don't 
ake money in themselves, but if it costs them lost sales of their radios???   
'd rather purchase an USA manufactured radio even if I have to pay more.
73 de WP3HW
 
n Aug 11, 2012, at 7:41 PM, Mike Stricker <info4mjs at yahoo.com> wrote:
Hi Jerry,
I understand your point perfectly well.  John Henry told me that adjusting the 
lignment is very easy...just changing a variable in the FW.  If it is that easy 
hen it should be done so they can put that issue to rest.  Others have mailed 
T and myself about this same problem.  
Although you and others may not think that Ten Tec makes money off of software 
pdates, they do.  I'm in the market for another radio and I like Ten Tec but I 
on't like the fact that they can't solve simple issues in a reasonable amount 
f time.  Granted, they may make no money on fixing that issue but they are 
oing to lose at least a $2000 worth of sales because I won't buy another 
roduct from them until they demonstrate that they can fix a very simple issue. 
eck, it's not like I'm asking for a new function:-)  I'm willing to bet that as 
ong as they don't fix that bug, I will continue to broadcast here and to John, 
hat I am waiting and I suspect they'll lose more than just my sale.
WA1SEO
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