[TenTec] For those of us that try to assist - Please Help

[Ted Bryant]

Well said, Bob.

One other comment...

If someone posts a request for help and gets a response, it should be normal
courtesy to at least acknowledge that response in a timely manner. I've seen
questions get almost immediate responses but days go by before the original
poster even acknowledges the reply. Please don't misunderstand, I know there
are many good reasons for the delay and suspect very few people can afford
to spend a lot of time on the computer. But if I ask a question I feel it is
my responsibility to check the reflector more often than normal to see if
anyone has answered.  After all, someone is voluntarily taking their time to
offer help and I feel an obligation to be respectful of their time and
effort.

Seasons Greetings!

73, Ted W4NZ


-----Original Message-----
From: TenTec [mailto:tentec-bounces at contesting.com]On Behalf Of Bob
McGraw - K4TAX
Sent: Tuesday, December 25, 2012 5:53 PM
To: Discussion of Ten-Tec Equipment
Subject: [TenTec] For those of us that try to assist - Please Help


As one that does repair of electronics, {I am not soliciting any business
and don't accept such} and as a general comment, may I suggest that when
asking for assistance it is always to a great advantage to have as much
detail initially provided as possible.  All please understand, I am not
being critical or criticizing anyone for their post, past, present or future
in this regard.

>From my perspective, information such as:   model,  firmware version, band,
mode, does the issue occur on all bands or just select ones, is it unique to
a particular mode or certain operating conditions, such as Split or RIT etc.
Is it unique to having the Speech Processor on or off,  is there any
external equipment or processing equipment connected or used, type of mike,
mike gain, speech processor level.  Is the radio under computer control or
logging software, does it occur with a power amp,  has it always done this
or has this just started,  is an external speaker being used or is it only
the internal speaker or both,  what changes have been made such as new
firmware installed.    These items are just to name a few of the many
candidates that can cause issues.

My point, and I ask all, please provide as much detailed info as possible as
it will be of great assistance to those of us that do try to assist.  It
doesn't concern me if one writes a page describing their issue, I'll sort
through it.  On the other hand, I find that it usually doesn't get a quick
response and solution with a "one liner".


73
Bob, K4TAX