[TenTec] 40m BCI and Ten-Tec vs. Elecraft

[Jerry Haigwood]

Barry,
    This part we are talking about is not completely obsolete.  Glenn of DMS
Labs has purchased a large quantity of these parts (Motorola 68705P).  So,
TenTec cannot claim they cannot get the part.  It is a matter that they
(TenTec) has chosen to not buy the parts anymore.  When one of their radios
hit a certain age, they do not recommend sending it in to them for repair
because they no longer want to work on it.  At the very LEAST, Tentec should
recommend who to go to in order to find repair parts and service.  A simple,
"We don't repair these radios anymore but we recommend you obtain service
from XYZ."  A GOOD company would do that for their customers.
Jerry W5JH


-----Original Message-----
From: tentec-bounces at contesting.com [mailto:tentec-bounces at contesting.com]
On Behalf Of Barry N1EU
Sent: Sunday, July 22, 2012 4:31 AM
To: Discussion of Ten-Tec Equipment
Subject: Re: [TenTec] 40m BCI and Ten-Tec vs. Elecraft

On Sun, Jul 22, 2012 at 1:54 AM, Jerry Haigwood <jerry at w5jh.net> wrote:

>   I contacted TenTec to see what fixes they may have for the display 
> logic board.  Paul informed me they don't have any fixes for this board.
> Paul also stated that the Corsair II was so old that it is not worth 
> fixing and he does not recommend sending it to TenTec for repair.  
> Well, so much for that great TenTec support we have all been discussing.
>

It's clearly not economically feasible for Ten-Tec to invest engineering
resources in designing a work-around for parts that are no longer available
in a 25 year-old radio.  I might not like it but I wouldn't blame any
company taking that position.

Barry N1EU
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