[TenTec] [TenTec_Eagle] Re: Why is Eagle #2 on order?

[Wade Staggs]

*Bob,*
*          We routinely get medicines for the fellow up the street from the
VA. We just take it over to him. The day your Eagle was to arrive at our
door, we sat with the front door open until she arrived. If, you could send
me the serial # off list. We will keep an eye open for her over this
way........ Thanks Bob, for the use of the Eagle. We sure hope you get her
back.........*
*                                                                      73
my Friend from Wade/KJ4WS*


On Fri, Aug 1, 2014 at 9:19 AM, Bob McGraw - K4TAX <RMcGraw at blomand.net>
wrote:

> Thanks Marc and others that have commented.   I have plenty of radios to
> use and thanks for the offers, suggestions and such.
>
> Yes, we suspect "wrong door delivery" as a possibility.  Hopefully some
> honest person will make the effort to deliver it to the correct address or
> give it back to UPS and they can straighten it out.
>
> I along with the recipient have started going through the "lost claim"
> procedure.  However, it seems that UPS can't provide us with straight or
> consistent answers.  Frankly, we have determined that the UPS reps/customer
> service either is not telling the truth or do not know how to query the
> report or comments.  The information provided by UPS it is clearly
> contradictory on several points. Yes, a signature was required but UPS
> couldn't provide one.  Strange.   And further strange is that two packages
> were to be delivered on the same day, neither actually were received, but
> the UPS system shows delivery for both at the front door at 1:18PM.
>
> Well the SN is displayed only when the unit powers up and I do have the
> SN. This unit is a very early model and there are a couple of items that
> are unique and thus do not appear on later and on current production units.
>
> I'll take the matter up personally with the local UPS office on Monday.
>  This is not an "agent" or UPS store, it is the local UPS distribution
> center that accepts packages from 3PM to 6PM, M - F.  We are giving their
> "system" a chance to resolve the matter before I escalate the issue higher.
>   I do ship a number of items by UPS, largely because of convenience.
>  Although  I've had few issues, damaged merchandise or lost merchandise in
> the past, I do find their resolution procedure to be a real PITA.
>
> Thanks guys,  I'll get a new radio.  After all the other one had a few
> finger prints on it so it was time to replace it.  HA!
>
> 73
> Bob, K4TAX
>
>
>
>
>
>
>
>
>
>   ----- Original Message -----
>   From: mveeneman at yahoo.com [TenTec_Eagle]
>   To: TenTec_Eagle at yahoogroups.com
>   Sent: Friday, August 01, 2014 8:01 AM
>   Subject: [TenTec_Eagle] Re: Why is Eagle #2 on order?
>
>
>
>   Bob, I can ship you mine but you have to promise to watch for the UPS
> truck!  It's new, works perfectly, and has only an hour or so of use.  (I
> only just now figured out how to make it use a straight key, so haven't had
> any qsos yet.)
>
>   --
>   Marc AC8QR
>
>   __._,_.___
>
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>   Posted by: mveeneman at yahoo.com
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