[TenTec] Brand new Omni 7 broke already

[Darrel]

This happened to mine too, after just a few hours of gentle use. The 
multi-knob froze up.

TenTec arranged to have UPS pick it up to ship back to them.  Apart 
from the shipping time both ways, they turned it round in one day. 
When I received the Omni VII back, the note inside said that 3 
encoders had been replaced.  Everything feels smooth now, as it should.

Although this shouldn't have happened on a new rig,  TenTec could not 
have done more to rectify the problem so quickly and efficiently.

            73
                Darrel, aa7fv.

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> ------------------------------
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> Message: 4
> Date: Thu, 18 Sep 2014 17:35:38 -0700
> From: denton sprague <denton at oregontrail.net>
> To: Discussion of Ten-Tec Equipment <tentec at contesting.com>
> Subject: [TenTec] Brand new Omni 7 broke already!!
> Message-ID: <494F30D4-0A0F-42A5-9714-56AC3765C027 at oregontrail.net>
> Content-Type: text/plain; charset=windows-1252
>
> Darn it?..
> I got a brand new Omni 7 via TT's mega sale just when the sale started, and finally put the rig to good use about 3 weeks ago?
> Broke already!!
> The af/rf gain control froze up solid after minimal use?very hard to turn and no click, and the pbt/bw and multi knobs click feel stiff?compared to my older Omni 7 with silver knob skirts.
> Anyone else have any problem with the knobs?
> Will call TT in the am and see what to do?probably will have to send it to the hospital.
>
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