[TenTec] Brand new Omni 7 broke already

[Al Gulseth]

This could be due to a QC issue with the encoders themselves. It wouldn't be 
the first time a manufacturer had to deal with a large number of warranty 
claims due to receiving a run of off-spec parts. It is also possible there is 
an issue during the assembly process (over-tightening the mounting nut, for 
example.) I'm sure TT is investigating why this is happening and will soon be 
correcting whatever is causing the problem, if they haven't already.

73, Al

On Fri September 19 2014 11:20:46 am Darrel wrote:
> This happened to mine too, after just a few hours of gentle use. The
> multi-knob froze up.
>
> TenTec arranged to have UPS pick it up to ship back to them.  Apart
> from the shipping time both ways, they turned it round in one day.
> When I received the Omni VII back, the note inside said that 3
> encoders had been replaced.  Everything feels smooth now, as it should.
>
> Although this shouldn't have happened on a new rig,  TenTec could not
> have done more to rectify the problem so quickly and efficiently.
>
>             73
>                 Darrel, aa7fv.
>
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> > ------------------------------
> >
> > Message: 4
> > Date: Thu, 18 Sep 2014 17:35:38 -0700
> > From: denton sprague <denton at oregontrail.net>
> > To: Discussion of Ten-Tec Equipment <tentec at contesting.com>
> > Subject: [TenTec] Brand new Omni 7 broke already!!
> > Message-ID: <494F30D4-0A0F-42A5-9714-56AC3765C027 at oregontrail.net>
> > Content-Type: text/plain; charset=windows-1252
> >
> > Darn it?..
> > I got a brand new Omni 7 via TT's mega sale just when the sale started,
> > and finally put the rig to good use about 3 weeks ago? Broke already!!
> > The af/rf gain control froze up solid after minimal use?very hard to turn
> > and no click, and the pbt/bw and multi knobs click feel stiff?compared to
> > my older Omni 7 with silver knob skirts. Anyone else have any problem
> > with the knobs?
> > Will call TT in the am and see what to do?probably will have to send it
> > to the hospital.
>
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